7 hard skills or competencies (industry competencies) for Telecommunications Engineering Technician I
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the methodologies of root cause analysis and its applications.
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Level 2 Behaviors
(Light Experience)
Conducts visual inspection of related equipment, tools, and machinery to determine root causes.
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Level 3 Behaviors
(Moderate Experience)
Implements resolutions and plans based on root cause analysis reports and related research.
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Level 4 Behaviors
(Extensive Experience)
Leads and mentors cross-functional teams with the implementation of appropriate root cause analysis techniques.
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Level 5 Behaviors
(Mastery)
Develops data-gathering strategies to enable early detection of defects and root causes.
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Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Explains the importance of electrical inspection and testing in engineering.
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Level 2 Behaviors
(Light Experience)
Documents electrical testing results and reports to management for analysis.
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Level 3 Behaviors
(Moderate Experience)
Operates different electrical testing equipment to determine the types of electrical malfunctions.
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Level 4 Behaviors
(Extensive Experience)
Manages multiple technical teams in the development of improved electrical testing methods.
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Level 5 Behaviors
(Mastery)
Establishes standard testing procedures to determine a product's electrical characteristics and performance.
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1 general skill or competency (Job family competency) for Telecommunications Engineering Technician I
Skill definition-Maintaining and ensuring that the network is constantly running at peak performance.
Level 1 Behaviors
(General Familiarity)
Lists various technologies and tools used for network support processes.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of systems in virtual machines that host network support tools.
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Level 3 Behaviors
(Moderate Experience)
Helps in developing the network maintenance process to ensure networks operate with minimal interruption.
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Level 4 Behaviors
(Extensive Experience)
Monitors network management systems to proactively identify and resolve network issues.
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Level 5 Behaviors
(Mastery)
Develops and integrates comprehensive network solutions to improve our network support operations.
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6 soft skills or competencies (core competencies) for Telecommunications Engineering Technician I
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Summary of Telecommunications Engineering Technician I skills and competencies
There are 7 hard skills for Telecommunications Engineering Technician I, Root Cause Analysis, Electrical Testing, Electronics Engineering, etc.
1 general skills for Telecommunications Engineering Technician I, Network Support.
6 soft skills for Telecommunications Engineering Technician I, Standard Operating Procedures (SOP), Attention to Detail, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Telecommunications Engineering Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Time Management.